Privacy Policy

Last updated: October 2025

Shape AI (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information when you use our mobile application (“the App”) and related services.

1. Data Controller

Shape AI
Email: info@shape-ai.app
Website: https://shape-ai.app

2. Data We Collect

a) Account and Authentication Data

We collect your email address, name, and password (if applicable), as well as authentication details from third-party services such as Google, Apple, or Firebase Auth. All credentials and payment information are securely encrypted and never visible to us in plain text.

b) Photos and Image Data

When you use the App’s analysis features, you may upload photos for processing. These photos are used only for statistical and analytical purposes within the App — for example, to generate visual metrics or performance data. Photos are stored securely, processed anonymously when possible, and never shared with third parties. They are retained only as long as necessary to provide the statistical features of the App.

c) Payment Information

Payments are processed through Stripe. Stripe collects and processes your payment details directly, in accordance with its Privacy Policy. We do not store full payment details on our servers.

d) Technical and Usage Data

We collect device type, operating system, app version, crash logs, and usage statistics through Firebase and similar tools to improve performance and reliability.

3. How We Use Your Data

To provide and operate the App and its features To manage subscriptions and payments To generate personalized statistics and reports To maintain account security and prevent fraud To comply with legal obligations (e.g., tax or billing requirements)

4. Data Storage and Security

Your data is stored securely using Google Firebase and Stripe infrastructure, both compliant with GDPR and industry-standard security practices. Sensitive data, including authentication and payment information, is encrypted in transit (TLS) and at rest (AES-256).

5. Data Retention

We retain your data only as long as necessary to provide services, fulfill legal or contractual obligations, resolve disputes, or enforce agreements. Uploaded photos are deleted automatically once they are no longer needed for in-app statistics or analysis.

6. Data Sharing

We never sell or rent your personal data. We share data only with trusted third parties required to operate our services:

Google Firebase (hosting, authentication, analytics) Stripe Payments Europe Ltd. (payment processing)

All partners comply with GDPR and maintain strong security standards.

7. Your Rights (GDPR)

You have the right to access, correct, delete, restrict, or object to the processing of your personal data. You may also request data portability or withdraw consent at any time. To exercise any rights, contact us at info@shape-ai.app.

8. International Data Transfers

Your data may be transferred outside the EEA. We ensure compliance with GDPR via Standard Contractual Clauses and verified third-party agreements.

10. Updates to This Policy

We may update this Privacy Policy periodically. Major updates will be announced in the App or by email.

11. Contact

If you have questions, requests, or complaints about this Privacy Policy, please contact us at:

info@shape-ai.app
https://shape-ai.app